Effective Date: 2 Sept 2025

Introduction
Welcome to "ECS Services". We at Earth Cooling System Pvt. Ltd. are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and services (collectively, the "Service"). By using our Service, you consent to the practices described in this Privacy Policy.

Information We Collect
We may collect the following types of personal information:
Name: To personalize your experience within our Service.
Email Address: To provide updates, quotations, and service-related communication.
Phone Number: To contact you regarding your inquiries or service requests.
Company/Organization Details: When applicable, for service agreements or contracts.

How We Use Your Information:
We may use your personal information for the following purposes:
- To provide, maintain, and improve our Services.
- To communicate with you, including responding to inquiries and providing customer support.
- To send you important notifications, quotations, and service updates.
- To personalize your experience within our Service.

Third-Party Services:
Please be aware that third-party services, such as advertising or analytics partners, may also collect and retain your personal information. You should review their respective privacy policies and contact them directly to request data deletion.

If we feature third-party tools or integrations within our Service, they may collect information such as your session activity, device details, and IP address. This information may be used to improve services or provide relevant content.

Data Security:
We take data security seriously and have implemented appropriate measures to safeguard your personal information. In the event of a data breach or security incident, we will take immediate steps to investigate, mitigate, and notify affected individuals as required by applicable laws and regulations.

User Rights and Choices:

Access and Update:
You have the right to access and update the personal information we collect. You can do this by contacting our support team at sales@earthcooling.in.

Data Deletion:
Users can request the deletion of their personal data at any time. Upon request, all personal data will be permanently deleted. For more details on how we handle data deletion, please refer to our Data Deletion Policy.

Changes to this Privacy Policy:
We may update our Privacy Policy from time to time. Any changes we make will be posted on this page. We encourage you to review this Privacy Policy periodically for any updates.

Children's Privacy:
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately at sales@earthcooling.in, and we will take steps to remove it from our systems.